Frequently Asked Questions

We provide daily in-depth analysis with entries, stops, targets and key levels from Monday-Friday for 27 instruments from 4 types of markets (Tuesday-Friday are “daily” signals, while the Monday analysis is for the entire week), plus general trend direction and targets every Monday for 27 instruments from 6 types of markets.

For details, please see our “Market Coverage” page.

You will receive the signals for the symbols you subscribed for.

All analysis is / signals are published within your membership section.
Email notifications are sent out about each new post.
The real-time updates are sent out by email without the need to log in.

From a few hours up to one business day.

For details, please see the relevant parts in our “About Us” and “Reports Guide” sections.

Daily, Sunday afternoon or Monday, to Friday at around between 5 to 9 a.m. London time, depending on the instruments subscribed for.

Please see our “Reports Guide” section.

Please see the relevant part in our “About Us” section.

You are free to choose the symbols within the chosen subscription tier.

We advise you to not restrict yourself too much, but be open to as many markets as possible and diversify your portfolio.
More instruments mean more trading opportunities to choose from.

For further details, please see also the relevant part in our “Trading Guidelines” section.

Once you have subscribed to our Free Trial. Thereafter, you will continue receiving signals if you don’t cancel and the first subscription fee is paid.

You can cancel your subscription at any time in the member’s area under “Subscription Settings”.
You will continue receiving signals until your canceled subscription expires.

You will not be charged any further amounts once canceled.
Note that you have to cancel before the next recurring payment is due to not get billed for another month.

Since you are responsible for executing the signals yourself and choose your own position sizing strategy and since everyone has different abilities and uses the analysis in various ways, it will depend on all these factors.

Yes, you will get a 7 days free trial without obligation with full, unrestricted access to the chosen service.
Should you not cancel within these 7 days, you will be charged the first subscription amount.

When making your assessment, keep in mind that short-term results may fluctuate around the mean to the up- or downside, so note our long-term performance.
Use the trial to get used to the signals and decide if they fit your trading style and personality.

Yes, one month, after the free trial ended.

Each recurring subscription is billed monthly starting from the date following the expiry of the 7 days free trial and thereafter always on the same date of the succeeding months.

Yes, you can select an annual payment option, which offers a handsome discount.

All is charged in Euro (EUR).
For information purposes, you can select another major currency to see the approximate amount in it.

We offer several payment options, such as Paypal, Credit Card (Visa + Mastercard).

Refunds are offered only for annual subscriptions when the request is made within 7 days after joining.
The amount refunded will be the annual fee minus a one month’s regular fee.

There are no refunds for monthly subscriptions and the market scanner.

Yes, you can upgrade or shift at any time, either from a monthly to a yearly subscription, or to a different tier.
Downgraded subscriptions become valid after the prior period has expired.

You can also change the selected instruments at any time in the member’s section.

No, unfortunately not, since this would undermine our services.

Rather, take the opportunity and refer us to other people by joining our affiliate program here to earn some extra money.

No, we will never ask you to open an account, since we have no affiliation with any broker.
The broker(s) you use is solely your own choice.

In case you require a recommendation, please contact us with your personal circumstances and what you put emphasis on, and we will send you a shortlist of trusted brokers that match your requirements.

Do not trust the broker comparisons and recommendations in the internet, since they all earn commissions from the brokers and they don’t care whom they recommend.

You are free to use any platform available.

MT4, MT5, cTrader, you name it.

Ensure that you entered the correct email address under “Manage your account”.
If yes, check your spam folder and white-list our domain.

Otherwise, please contact us.

Please see the relevant part in our “About Us” section.

No, because we fully concentrate on our core business which is market analysis.

We assume and advise that subscribers have already at least basic knowledge of the financial markets to be able to transform our signals into profitable trades.

If you need further education, we advise that you study good trading books and use the variety of internet information.

As you can imagine, the better your prior knowledge and the more experience you have, probably the better the final outcome will be.